Oneonta, NY – November 5, 2026 – The Otsego-Delaware Board of REALTORS® (ODBR) is excited to announce a partnership with Voiceflip to launch Ardi, an AI-powered virtual assistant designed to support real estate professionals across Otsego, Delaware, and Chenango Counties.
Ardi is built to provide instant, 24/7 answers to questions related to association resources, MLS information, compliance, education, events, and more. Trained on ODBR’s internal knowledge and customized to reflect the association’s voice, policies, and member experience, Ardi delivers fast, accurate, and locally relevant support whenever members need it. Ardi is accessible across SMS, voice, web app, and Facebook in over 25 languages.
“At ODBR, we’re always looking for ways to better support our members and make important information easier to access,” said Meagen O’Brien, Association Executive for the Otsego-Delaware Board of REALTORS®. “Ardi gives our members another reliable resource they can turn to anytime, helping them get answers quickly and efficiently.”
“Associations are under constant pressure to provide fast, consistent support while managing growing demands on staff,” said Kurtis Cicalo, CEO of Voiceflip. “Ardi helps organizations extend support beyond traditional office hours while keeping responses accurate, personalized, and aligned with the association’s expertise.”
With Ardi, ODBR is taking a forward-thinking approach to member support by making information more accessible, responsive, and scalable. The launch reflects the association’s continued commitment to innovation and delivering a stronger member experience.
About Otsego-Delaware Board of REALTORS®
The Otsego-Delaware Board of REALTORS® serves real estate professionals throughout Otsego, Delaware, and Chenango Counties in New York. The association provides advocacy, education, MLS resources, and professional support to help REALTORS® better serve their clients and communities throughout the region.
About Voiceflip
Voiceflip provides AI-powered support solutions for MLSs and real estate associations. Its AI assistant, Ardi, delivers fast, accurate answers based on each organization’s proprietary knowledge base, ensuring responses are consistent, relevant, and up to date. With support across multiple communication channels and over 25 languages, Ardi helps organizations scale member support while improving operational efficiency.
Contact:
Otsego-Delaware Board of REALTORS®
Meagen O’Brien | odbrae@gmail.com
Voiceflip Technologies
Kurtis Cicalo, CEO| kurtis@voiceflip.com
