Small but mighty. Nuts about product support.
Meet Zip.
Built for PropTech, trained on your docs, and faster than you can say, “Where’s the API key?”
The problem
The Feedback Blackhole
Your users have questions… lots of them. From “How do I get started?” to “Where’s that integration?” they’re looking for fast answers.
Meanwhile, your team is juggling onboarding, repeating the same how-to’s, and fielding the same questions across chat, email, and your ticketing system. It’s not just tedious—it’s draining.
Every repeat answer steals focus from what matters most: your product, your growth, your customers. And let’s be real - you didn’t build great software to run a 24/7 help desk.
You built it to move the needle. We’re here to help you protect your team’s time—and their energy.
You didn’t build great software to babysit a help desk.
The solution
Meet Zip.
Fast, focused, and stockpiling answers like acorns.
Trained on your docs and built for speed, Zip delivers instant, accurate support—day or night, without the ticket backlog.
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Meet yout customers where they’re at.
Text, voice, web app, WhatsApp, or Messenger—Zip works across five channels in over 25 languages.
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Not just answers — onboarding with insight.
Zip helps users learn your product while flagging friction points, giving your team the data to smooth the journey.
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Fast answers, 24/7.
No wait times. No PDF hunting. Just instant, accurate info—anytime, anywhere.
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Trained on your knowledge.
Zip pulls from your training guides, documents, product specs, and internal know-how.
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Less staff stress, happier clients.
No more answering the same questions 100 times. Zip takes care of it so your team can focus on the work that matters.
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Built to fit your systems.
Zip integrates into your existing workflows and platforms. No disruption—just smoother operations.
