Triad MLS Partners with Voiceflip
FOR IMMEDIATE RELEASE
Triad MLS Partners with Voiceflip to Launch AI Assistant Ardi for North Carolina Real Estate Professionals
Greensboro, NC – October 9, 2025 – Triad MLS is proud to announce a strategic partnership with Voiceflip to launch Ardi, an AI-powered virtual assistant designed to elevate support services for real estate professionals across the Triad region and surrounding markets.
Ardi, short for Artificial Reasoning and Decision Intelligence, delivers instant, 24/7 answers to member questions on topics like MLS access, association policies, product training, compliance, and industry updates. Trained on Triad MLS’s internal knowledge and customized to reflect its tone and culture, Ardi is accessible across SMS, voice, web app, Teams, Slack, SavvyCard, WhatsApp, and Facebook in 26 languages.
“At Triad MLS, we are committed to delivering modern, accessible, and responsive solutions for our members,” said Richard Renton, CEO of Triad MLS. “Ardi isn’t just about introducing AI, it’s about creating a faster, more intuitive experience that empowers real estate professionals to focus on their clients. By meeting members where they are, across multiple platforms, this partnership reflects our dedication to innovation and customer-first service.”
“Triad MLS has always demonstrated a strong vision for member service and technology leadership,” said Kurtis Cicalo, CEO of Voiceflip. “They understand that supporting brokers and agents means investing in smarter, scalable solutions. We’re thrilled to partner with TriadD MLS to deliver a more seamless support experience for their members.”
The integration of Ardi reinforces Triad MLS’s mission to be a forward-thinking MLS partner, equipping real estate professionals with tools that increase efficiency, accuracy, and responsiveness. This launch marks another step in Triad MLS’s ongoing efforts to modernize operations and deliver cutting-edge resources to its members.
About Triad MLS
Triad Multiple Listing Service provides comprehensive listing data and support services to more than 7,000 REALTORS® across the North Carolina Piedmont Triad region, an eleven-county area including Greensboro, Winston-Salem, and High Point. Headquartered in Greensboro, Triad MLS is dedicated to empowering real estate professionals with reliable data, innovative technology, and efficient support. By focusing on collaboration and community, Triad MLS plays a vital role in advancing the local real estate market and the professionals who drive it. Learn more at triadmls.com.
About Voiceflip
Voiceflip specializes in AI solutions that streamline data processing and enhance operational efficiency in real estate. Its flagship product, Ardi, is a proprietary AI assistant that delivers fast, accurate answers in over 25 languages across multiple communication channels. Each Ardi is powered by a custom knowledge base tailored to the MLS or Association it serves, ensuring responses are locally relevant and always up to date. Learn more at www.voiceflip.com.
Contact:
Triad MLS
Richard Renton, CEO
336-841-337 | info@triadmls.com
Voiceflip Technologies
Kurtis Cicalo, Chief Executive Officer
kurtis@voiceflip.com