Privacy Policy

Effective Date: January 1, 2024

At Voiceflip, your trust comes first. This policy explains how we handle your information across our services in a way that is simple, transparent, and human.

1. Who We Are and Who You Are

Your role determines how we handle data.

• If you use Voiceflip through your organization, such as with Slack or another integration, your organization is the data controller and Voiceflip processes data on their behalf.

• If you use Voiceflip as an individual, Voiceflip is the data controller.

2. What We Collect

We collect different types of information so that your Voiceflip experience works smoothly and effectively.

• Information you provide directly, such as messages, files, and interactions.

• Technical information we collect automatically, such as logs, device details, and usage patterns.

• Information from connected third-party platforms when you choose to integrate, such as Slack.

We do not access or store messages or files outside of your direct interactions with Voiceflip.

3. How We Use Your Data

We use the information we collect to:

• Deliver, maintain, and improve Voiceflip services.

• Support performance, resolve issues, and keep the system secure.

• Respond to your feedback and support requests.

• Meet legal or compliance obligations.

We do not sell your data.

4. Who We Share Information With

Your information is shared only when necessary.

• With trusted service providers who support the delivery of Voiceflip.

• If Voiceflip is involved in a business transfer or change in ownership.

• When required by law.

We never share your information with third parties for marketing purposes without your consent.

5. How Long We Keep Information

We keep your information only as long as necessary to provide services, improve functionality, or meet legal requirements. Some data may remain in backups for a limited time, or be retained longer where laws require it.

6. Your Rights

Wherever you are located, you have rights related to your information.

• You can request access, correction, or deletion of your information.

• You can ask us to limit or stop certain uses.

• You can request a copy of your data in a portable format.

• You can withdraw consent when consent is the basis of processing.

7. Security

We use industry standard security practices to protect your data. This includes encryption in transit, limited access controls, and secure storage. While no system is perfect, we work hard to protect your information.

8. Updates to This Policy

We may update this policy as needed. When changes are significant, we will update the effective date and notify you through our website, email, or in-app notifications.

9. Contact Us

If you have questions about this policy or how we handle your information, you can reach us at:

📧 privacy@voiceflip.com