MLS United Partners with Voiceflip to Launch AI Assistant Ardi
FOR IMMEDIATE RELEASE
Jackson, MS – September 16, 2026 – MLS United is excited to announce a new partnership with Voiceflip to launch Ardi, an AI-powered virtual assistant designed to enhance user support and provide faster access to MLS information for real estate professionals across its service area.
Ardi, short for Artificial Reasoning and Decision Intelligence, provides instant, 24/7 answers to questions related to MLS rules, listings, compliance, products, education opportunities, and general MLS resources. Ardi is trained on MLS United’s internal knowledge and customized to reflect the organization’s voice and policies, ensuring users receive accurate and reliable information whenever they need it.
Accessible through multiple communication channels, including voice, web app, and Facebook, Ardi supports more than 25 languages, helping MLS United meet the needs of a diverse and growing user base.
“Providing timely, accurate support to our users is a top priority for MLS United,” said Joe Rogers, CEO, MLS United. “With Ardi, users can quickly access the information they need to do their jobs effectively, while our staff can focus on delivering higher-value support and strategic initiatives.”
“MLS United is demonstrating strong leadership in how MLS organizations can leverage AI to improve user service,” said Kurtis Cicalo, CEO of Voiceflip. “By implementing Ardi, MLS United is ensuring users have reliable, always-on access to trusted MLS information, anytime and anywhere.”
The launch of Ardi reflects MLS United’s continued commitment to embracing innovative technology that improves efficiency, strengthens communication, and supports the success of real estate professionals in an increasingly competitive market.
MLS United provides comprehensive multiple listing services and resources for real estate professionals across Mississippi and the surrounding region. The organization is dedicated to delivering accurate data, advanced technology, and professional support that empowers users to better serve their clients and communities.
Voiceflip specializes in AI solutions that streamline data processing and enhance operational efficiency in real estate. Ardi is Voiceflip’s AI assistant that delivers fast, accurate answers in over 25 languages across multiple communication channels. Ardi is powered by a custom knowledge base tailored to the MLS or Association it serves, ensuring responses are locally relevant and always up to date.
Contact:
MLS United
Joe Rogers, CEO
Voiceflip Technologies
Kurtis Cicalo, CEO
